Support

A name and a birth date. Birth time and place are optional and improve the accuracy of what he sees. From these details, according to the Hebrew calendar, gematria and ancient traditions, your insights and answers are written: about your day, this period, a relationship, a decision. Elazar does not work with labels: he reads the person, not a category.

In the app: Profile → Delete account. Deletion is immediate and removes your profile, conversations, dreams and memories. You can also email support@elazar.app from the address you signed up with, and we delete within 30 days. Details in Account & Data Deletion.

Subscriptions are purchased and managed in the store you downloaded the app from: on iPhone, Settings → Apple ID → Subscriptions; on Android, Google Play → Payments & subscriptions. Cancellation takes effect at the end of the paid period. We cannot cancel a subscription on your behalf, but we are happy to point you to the right place. Details in the Terms of Use.

In the app: Profile → Restore purchases. If that does not help, write to us with your account email, the store and the purchase date.

Elazar is an AI, not a person. Replies are generated by language models from third-party providers, and your conversation content is sent to them only after your explicit consent at sign-up. Under the providers' terms the data is not used to train their models. Everything is set out in the Privacy Policy.

No. The replies are something to think with — reflection, not promises — and not medical, psychological, legal or financial advice. If you are in distress: in Israel, ERAN at 1201; in the US and Canada, 988; in an emergency, your local emergency number.

You can report any message from inside the chat, or write to us with a screenshot. We read every report.